We would like to take this opportunity to provide an update regarding the status of the property owner reorganization at Secrets® Silversands Riviera Cancun.
As conveyed recently, the property owner is experiencing an internal reorganization which may temporarily impact the expected brand standards. To ensure guests receive an Unlimited-Luxury® vacation as promised, those with reservations at Secrets Silversands Riviera Cancun from August 1 to September 30, 2019 will receive alternative accommodation at Secrets The Vine Cancun or Breathless® Riviera Cancun Resort & Spa.
Our hotel sales and reservations teams will be in communication to share information and updates as they become available.
For any additional inquiries, please contact Eugenia Montes, Director of Sales at Secrets Silversands Resort & Spa at firstname.lastname@example.org or Maru Suarez, Regional Commercial Director, Mexico Caribbean North at email@example.com.
As always, we are committed to providing our mutual clients with the highest level of standards and the best possible vacation experience. We thank you for your continued support.