Terms And Conditions


TravelSearch Guru may, from time to time, update and amend these Terms without notification. Please review these Terms regularly, as your continued participation and use of this Site confirms that you agree to be legally bound by these Terms of Use.

User Accounts

You must create an account on this Site in order to engage in certain behavior such as processing bookings and uploading content. Your personal information associated with your user account is subject to our Privacy Policy. If you do not agree with the terms set forth in the Privacy Policy, please do not use this Site nor our Products/Services.

You are not permitted to create an account on this Site, join our social media channels, if you are a competitor of TravelSearch Guru, LLC, if you are representing someone other than yourself, if you are using our properties for commercial purposes or if you are engaging in illegal activity. TravelSearch Guru reserves the right to cancel your account and/or restrict access to any or all of our properties at any time and for any reason.

Accuracy of Information

Our properties and all information and content within it cannot be guaranteed for accuracy. TravelSearch Guru will, to the best of its ability, confirm information directly with the respective source when possible. All booking information, prices, photos, reviews, descriptions, coordinates, and any other content within this Site is subject to change upon confirmation of more current or more accurate information. Please visit our Contact page if you are able to suggest more accurate information.

Contributing Content

Any content that you upload or contribute to our Properties may be altered or modified at TravelSearch Guru discretion. All content, including any photos, videos, user reviews, travel expert reviews, business information, product information or personal contributions may be used or distributed by TravelSearch Guru LLC for any reason, including sales, social media, marketing and advertising campaigns within our Properties and external to our Properties. TravelSearch Guru will not compensate you or notify you if your content is used for any purpose. You are also responsible for ensuring that you have the legal right to use and distribute the content you contribute to our Properties. By using this Site, our Properties and contributing content to them, you agree to these Terms of Use. If you do not agree with these Terms, please do not use any of our Properties or contribute content to them.

Viewing and Using Content

No content on our Properties or on any TravelSearch Guru affiliated product may be reproduced, copied, transferred, downloaded, scraped, databased or otherwise acquired or distributed without the written consent of TravelSearch Guru.

TravelSearch Guru goes through great lengths to ensure that all content within our Properties is appropriate and that it meets necessary attribution requirements. If you see any content that you believe should not be displayed on any of our Properties, or if you see content that may infringe on existing intellectual property rights, please send us a message via our Contact page and we will verify and update the content appropriately.

Product Information and Liability

All products marketed, advertised, listed or sold on our Properties are promoted and operated by independent tour and activity suppliers (business or businesses). TravelSearch Guru is not liable for any consequence of inaccurate or misrepresented information about these products or businesses. If you have questions or concerns about product information on our Properties, please send us a message via our Contact page and we will address your concerns as efficiently as possible.


You may pay with all major credit cards or PayPal.

Please see the section titled “Product Modifications, Cancellations and Refunds” for any exclusions to this policy. The amount of the deposit will be described and confirmed prior to check out.

Depending on the preference of the Business, you may be required to pay the full amount of your reservation at the time of booking or you may be required to pay a deposit. If you pay the full amount up front, then the non-refundable deposit amount of the reservation will be displayed at check out. If you only pay a deposit, you will be responsible for paying the remaining balance fifteen(15) days prior the day of your reservation. Failure to do so may result in the forfeiture of the full cost of the reservation. Your voucher will include the accepted payment types.

TravelSearch Guru processes all transactions in US Dollars. If you are making a booking on TravelSearch Guru with a foreign currency, you will be responsible for paying any foreign exchange conversion fees associated with the transaction. Alternatively, if you are making a booking for a product that is listed in a foreign currency, the transaction will be for the US Dollar equivalent. Because of currency fluctuations and relevant transaction fees, the value of products listed on our Site may be different than what you are charged at checkout. TravelSearch Guru will make a best effort to ensure that the prices that are advertised are as accurate as possible, but will not be liable for price fluctuations outside of TravelSearch Guru’s control.

Price Matching

If you find a tour or activity on TravelSearch Guru that is being sold at a lower Retail price by the same tour operator, for the same tour, in the same currency, and for the same date, then TravelSearch Guru will match that price. The Retail Price does not include any discounts, sales, promotions, or deals. Price Matching does not apply to transfers. Any service fees added by a travel agent are at the travel agent’s sole discretion and will disqualify any reservation from a price match. All final Price Matching decisions will be made at the sole discretion of TravelSearch Guru.

Booking Confirmation

When you make a reservation on TravelSearch Guru, please allow up to 48 hours for the reservation to be confirmed by the business. Your method of payment may be preauthorized, but you will not be charged until the reservation is confirmed. If the reservation cannot be confirmed, you will be notified via email, you will not be charged and you may choose another product for your trip.


When you book a product on the Site, you will receive a voucher via email once your reservation is confirmed with the Business. This voucher includes all pertinent information for your reservation, including a reservation code, and depending on the type of reservation made, the voucher will include the outstanding balance you will need to pay directly to the Business upon arrival and the businesses’ accepted forms of payment. The voucher is required for your reservation and the Business may also ask you for identification for further confirmation. Please read all information on the voucher and ensure that you are aware of any requirements for the day of the reservation. All voucher information will also be available in your Traveler Profile.

Product Modifications, Cancellations and Refunds

If you need to request a modification, cancellation or refund on an existing booking, visit Contact Us page and send us a message. Please provide your order number and full details about your requested changes.

TravelSearch Guru supports different cancellation policies so that businesses are able to provide you with a greater range of products. Please be aware of the cancellation policy for your reservation before you finalize the transaction.

If you have made a reservation and wish to modify it, then you will be subjected to the Business’s availability and their approval of the modifications. Please visit Contact Us page and provide your order number and what changes you wish to make. We will do our best to work with the Business to meet your needs. If the modifications you requested cannot be fulfilled, then you may cancel your reservation under the following terms.

If you must cancel an existing reservation then your eligibility for a refund, less the deposit will depend on the cancellation policy for your specific reservation. Each reservation has a ‘no-refund window’ which is a period of days leading up to the reservation date that no refund can be provided. If you cancel in advance of this window then you are eligible for a full refund, minus the deposit and any applicable fees, otherwise you must forfeit the full cost of your reservation. TravelSearch Guru may preauthorize your credit card for the full amount of a reservation if you pay only a deposit at the time of a booking.

If your reservation was not fulfilled, then you must contact us within three(3) calendar days following your reservation date. TravelSearch Guru will review your case and issue a full refund if it is determined that the reservation was not fulfilled due to no fault of your own. If you do not report any issues within three calendar days following your reservation date, then TravelSearch Guru may not be able to offer a refund.

Limitations of Liability

Businesses listed on our Properties are third party entities and are not agents or affiliates of TravelSearch Guru. TravelSearch Guru is not liable for any injuries, sickness, accidents, delays, neglect, poor weather, negative consequence or expenses caused, made possible by, or associated with the Businesses, their products or their affiliates.

Travel insurance, passports, appropriate visas and necessary vaccinations are your responsibility. TravelSearch Guru is not responsible for any consequence of your failure to plan in advance. Please ensure that you are aware of all travel requirements prior to making any bookings on this Site or any other travel arrangements.

TravelSearch Guru is not responsible for any damages, loss of revenue, loss of business, loss of opportunity, loss of reputation or any negative consequence associated with the use of this Site, any of our Properties or any TravelSearch Guru product.

Local laws and regulations will always prevail over these Terms of Use, where applicable.

Personal Information

For some tour and activity reservations, TravelSearch Guru may be required to pass along certain personal information such as your name, phone number and email address to the relevant business as part of the booking. This information is to ensure that the Business can get in touch with you should any issues arise. Under no circumstances will TravelSearch Guru make public or distribute your personal information to any party not directly associated with a reservation you have made. Please see our Privacy Policy for more information.


TravelSearch Guru reserves the right to terminate your account of any kind, at any time, for any reason. TravelSearch Guru will not tolerate the misuse of information, fraudulent or illegal activity, abusive behavior, spam, breach of intellectual property rights, inappropriate content, hacking and interference, web scraping or indexing of this Site. TravelSearch Guru may continue to use any content that you have contributed even after your account has been terminated.

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